Trajector Inc. and its related company Trajector Medical are facing major legal scrutiny over services provided to disabled veterans seeking Department of Veterans Affairs disability benefits. Two proposed class-action lawsuits filed in 2026 allege that the companies assisted veterans with VA disability claims without the accreditation required by federal law and charged thousands of dollars in fees for work that the plaintiffs say could not lawfully be billed in that manner. Some veterans allegedly faced charges ranging from about $4,500 to more than $20,000.
Trajector strongly disputes those allegations. The company says it does not prepare or file VA claims and instead provides private medical evidence that veterans may choose to submit in support of their own claims. No court has yet ruled that Trajector violated the law.
The dispute has become more complicated because Trajector Holdings and affiliated companies filed for Chapter 11 bankruptcy protection in July 2026. That filing has generally paused the private class-action litigation. At the same time, state attorneys general in New York and Illinois have said they are continuing investigations into Trajector’s practices and intend to pursue enforcement if warranted.
What Is Trajector?
Trajector Medical, formerly known as Vet Comp & Pen Medical Consulting, built a business around helping veterans develop medical evidence connected with VA disability claims. The company has described its role as identifying medical conditions, documenting diagnoses and symptoms, and helping veterans obtain evidence that may support a disability claim or an increased disability rating.
The legal controversy centers on where medical-evidence support ends and regulated VA claims assistance begins. Federal law restricts who may prepare, present or prosecute VA benefit claims on behalf of veterans. Representatives generally must be accredited by the Department of Veterans Affairs, and federal law places strict limits on when fees may be charged.
Trajector has acknowledged that it is not a VA-accredited claims representative, but it argues that accreditation rules do not apply to its business model because it provides medical evidence rather than claims representation.
What Does the Trajector VA Claims Lawsuit Allege?
The nationwide case, Gilbert Quijada Jr. et al. v. Trajector, Inc. et al., was filed on April 9, 2026 in the U.S. District Court for the Central District of California. The plaintiffs seek to represent veterans and eligible dependent spouses who paid Trajector, or who allegedly still owe Trajector money, for services connected with VA disability benefits.
The complaint alleges that Trajector crossed the line from providing medical evidence into preparing, presenting or assisting with VA claims without the required accreditation. It also alleges that the company charged fees tied to increases in a veteran’s disability compensation.
The plaintiffs claim those fees were unlawful because federal statutes and VA regulations restrict paid representation in the VA claims system and generally prohibit charging a claimant for assistance before an initial agency decision.
The lawsuit includes claims for declaratory relief, violations of the California Consumers Legal Remedies Act, violations of California’s Unfair Competition Law, alleged violations of the Rosenthal Fair Debt Collection Practices Act, and unjust enrichment.
How Much Were Veterans Allegedly Charged?
The plaintiffs allege that some veterans were charged thousands of dollars, with reported amounts ranging from roughly $4,500 to more than $20,000.
According to the complaint and reporting on the case, Trajector’s fees could be calculated using increases in a veteran’s monthly disability benefits. The lawsuit also alleges that the company sometimes billed veterans even when its involvement in the successful benefit increase was limited or disputed.
These amounts are allegations from the plaintiffs and should not be treated as judicially established facts. The court has not yet determined whether the fees were unlawful or whether the plaintiffs’ description of Trajector’s role is correct.
What Is the CallBot Allegation?
One of the more unusual allegations concerns an automated system described in the lawsuit as “CallBot.” The plaintiffs allege that Trajector used an automated process to check changes in veterans’ disability-benefit information and then generate invoices when benefit increases were detected.
The complaint alleges that this system used veterans’ personal information to monitor VA benefit changes and that bills could be triggered based on those increases. Plaintiffs further claim that some veterans were billed even when they believed Trajector had little or no connection to the particular award.
These claims remain contested. They are allegations in civil litigation, not findings by a judge or jury.
What Federal Law Applies to VA Claims Assistance?
Federal law tightly regulates representation in VA benefits matters. Under 38 U.S.C. Sections 5901 and 5904 and related VA regulations, a person generally must be accredited to act as a representative in the preparation, presentation or prosecution of VA claims.
Fee rules are also important. In general, representatives cannot charge a claimant for services provided before the VA issues the initial decision on a claim. Accredited attorneys and agents may charge permitted fees for certain work after the appropriate stage of the claims process.
Veterans can also obtain free assistance with VA claims from accredited veterans service organizations and other authorized representatives. The litigation alleges that Trajector’s services fell within regulated claims assistance despite the company’s description of its work as medical-evidence development.
What Does Trajector Say in Response?
Trajector denies that it unlawfully prepares or files VA claims. The company has said that its professionals help veterans identify and document medical conditions and produce private medical evidence. It argues that federal law allows veterans to submit competent private medical evidence and requires the VA to consider it.
A company spokesperson described the 2026 class-action complaint as without merit and said Trajector intended to defend itself vigorously. Trajector’s position is that its fees are for medical-evidence services, not for filing or prosecuting VA claims.
That distinction is likely to be central to the litigation if the cases ultimately proceed on the merits.
Did the VA Warn Trajector Before the Lawsuits?
The 2026 lawsuits did not arise in a vacuum. Public reporting and court filings describe earlier communications from the VA’s Office of General Counsel concerning Trajector and its predecessor.
The VA sent cease-and-desist communications in 2017 and again in 2022 expressing concern that the company may have been engaging in unauthorized claims assistance and charging fees in violation of federal rules.
Trajector disputed the VA’s interpretation and responded that its activities were lawful. The company has also pointed out that it did not receive a subsequent enforcement response from the VA for years after those communications.
The earlier warnings are relevant background, but they are not themselves a court judgment establishing liability.
The Separate Florida Class Action
There is also a second proposed class action, Christopher Baker et al. v. Trajector Medical LLC. Five Florida veterans initially filed that case in Florida state court on March 27, 2026, and Trajector later removed it to the U.S. District Court for the Northern District of Florida.
The Baker plaintiffs seek to represent Florida veterans who paid Trajector Medical for services connected with VA disability compensation. Their lawsuit alleges violations of the Florida Deceptive and Unfair Trade Practices Act based on the same basic theory: that Trajector charged veterans for VA-related assistance without the accreditation and fee authority required by federal law.
Trajector moved to compel arbitration in the Florida case. The nationwide Quijada action was later transferred from California to the Northern District of Florida so the related cases could proceed in the same federal district.
Why Did Trajector File for Chapter 11 Bankruptcy?
On July 23, 2026, Trajector Holdings and 21 affiliated entities filed for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court for the Middle District of Florida.
The bankruptcy filing automatically stayed, or paused, most litigation against the debtor companies. That means the private veteran class actions cannot simply continue on their normal schedule while the bankruptcy stay applies.
Court filings show that the company entered bankruptcy amid financial pressure, litigation exposure and difficulties securing additional financing. The bankruptcy does not decide whether the veterans’ allegations are true. Instead, it creates a separate federal process for restructuring the companies and dealing with creditor claims.
Are the Class Actions Still Active?
Yes, but they are effectively paused by the bankruptcy process as of October 2026.
Before the Chapter 11 filing, Trajector had sought to compel arbitration, which could have required some plaintiffs to pursue individual arbitration rather than class litigation in federal court. The bankruptcy stay interrupted the normal progress of those motions and the underlying lawsuits.
There has been no final class-certification ruling, trial verdict or nationwide settlement resolving the 2026 veterans’ claims. Veterans should be cautious about websites that describe the case as though a settlement fund already exists or guaranteed payments are available.
New York and Illinois Investigations Add More Pressure
The legal pressure increased in September 2026. Attorneys general in New York and Illinois disclosed ongoing investigations involving Trajector and told the bankruptcy court that they intended to continue exercising their state enforcement powers.
The states alleged that charging veterans for certain benefits-related services may violate federal law as well as state consumer-protection statutes. They also expressed concern about the way Trajector divided operations among affiliated companies.
Trajector denies the states’ allegations. Importantly, government police and regulatory actions can fall within exceptions to the normal bankruptcy automatic stay, meaning state investigations may continue even while private civil lawsuits are paused.
No final enforcement judgment has yet established the states’ allegations.
What Could Veterans Potentially Recover?
The plaintiffs in the private lawsuits seek several forms of relief. Depending on the case, the requested remedies include repayment of allegedly unlawful fees, cancellation of outstanding balances, statutory or compensatory damages, injunctive relief and attorneys’ fees.
The Quijada plaintiffs also seek a declaration that allegedly unlawful service agreements are void and unenforceable, along with restitution and other relief available under California law.
However, potential recovery is uncertain. The cases have not been certified as class actions, liability has not been established and Trajector’s Chapter 11 bankruptcy could affect how any eventual claims are processed or paid.
What Should Veterans Who Used Trajector Do?
Veterans who paid Trajector or who are being asked to pay an outstanding balance should preserve their records. Useful documents may include the original service agreement, invoices, payment records, emails, text messages, medical-evidence packets, VA decision letters and any collection communications.
Veterans can also verify whether a representative is VA-accredited through the Department of Veterans Affairs. Accredited veterans service organizations can provide assistance with initial VA disability claims without charging the veteran.
A veteran facing a significant Trajector bill, collection demand or possible bankruptcy claim may want advice from a VA-accredited attorney or another qualified professional. Because the bankruptcy and class actions are evolving, veterans should rely on official court notices rather than assuming that online advertisements about compensation or settlement eligibility are accurate.
Final Takeaway
The Trajector Inc. VA claims dispute is now much larger than a single lawsuit. Two proposed class actions accuse Trajector and Trajector Medical of unlawfully charging disabled veterans for VA disability-claims assistance while operating without VA accreditation. The plaintiffs say some veterans were billed thousands or even tens of thousands of dollars and challenge both the fees and the collection practices used to obtain them.
Trajector denies wrongdoing and maintains that it sells medical-evidence services, not VA claims representation. No court has yet ruled that the company’s business model violated federal or state law.
As of October 2026, the private lawsuits are generally paused because of Trajector’s Chapter 11 bankruptcy. At the same time, New York and Illinois regulators are continuing investigations and have indicated that state enforcement action may follow.
For veterans, the key point is that there is no final judgment or nationwide settlement yet. The litigation, bankruptcy and regulatory investigations remain active, and the ultimate outcome could determine whether veterans can recover fees, eliminate outstanding balances or obtain other relief.